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Do I receive ViaTalk service while my number transfers?

When you sign up for service and submit a number transfer request, we will provide you with a temporary number, so you may use your ViaTalk service while your number transfers.

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How do I transfer my phone number to ViaTalk?

To initiate your request to transfer your current phone number, please fill out our Letter Of...

Do I need to cancel my old account after my number transfers to ViaTalk?

Yes, you will need to cancel your billing account with your previous carrier. To ensure that...

How long does it take for my number to transfer?

On average, the transfer process takes approximately 5 to 15 business days to complete.

Can I transfer a second phone number to my free second line?

The free second line on our residential plans does not include a second telephone number. For...

How do I know if my porting documentation has been received?

You will be sent a confirmation email within 1 to 3 business days after your LOA and phone bill...

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