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Do I receive ViaTalk service while my number transfers?

When you sign up for service and submit a number transfer request, we will provide you with a temporary number, so you may use your ViaTalk service while your number transfers.

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Will I still be listed in the phonebook?

If you choose to transfer your existing number to our services, we will retain your current...

How do I convert my LOA/bill to PDF?

In order to email your LOA to ViaTalk, it must be in PDF format. To convert your files to PDF,...

Do I need to cancel my old account after my number transfers to ViaTalk?

Yes, you will need to cancel your billing account with your previous carrier. To ensure that...

How long does it take for my number to transfer?

On average, the transfer process takes approximately 5 to 15 business days to complete.

Can I transfer my wireless phone number to ViaTalk?

Yes, ViaTalk now offers the ability to transfer your wireless numbers to our network for a...

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