Dev License: This installation of WHMCS is running under a Development License and is not authorized to be used for production use. Please report any cases of abuse to abuse@whmcs.com

How do I know if my porting documentation has been received?

You will be sent a confirmation email within 1 to 3 business days after your LOA and phone bill have been received. 

If you do not receive an email, please resubmit your porting documentation and contact phone support by calling 1-866-626-7150 to confirm that they have been accepted by our system.

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How do I convert my LOA/bill to PDF?

In order to email your LOA to ViaTalk, it must be in PDF format. To convert your files to PDF,...

Can I transfer my toll free number to ViaTalk?

To initiate your request to transfer your toll free number please fill out our RespOrg Form and...

Do I need to cancel my old account after my number transfers to ViaTalk?

Yes, you will need to cancel your billing account with your previous carrier. To ensure that...

How do I transfer my phone number to ViaTalk?

To initiate your request to transfer your current phone number, please fill out our Letter Of...

Can I transfer a second phone number to my free second line?

The free second line on our residential plans does not include a second telephone number. For...

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