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Will I still be listed in the phonebook?

If you choose to transfer your existing number to our services, we will retain your current directory listing when we submit your transfer request.

New numbers assigned by ViaTalk are not listed or published by default. However, you may submit a ticket to our Directory Listing Department requesting that your number be listed and/or published for a one time fee of $2.95.

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Can I transfer a second phone number to my free second line?

The free second line on our residential plans does not include a second telephone number. For...

Do I need to cancel my old account after my number transfers to ViaTalk?

Yes, you will need to cancel your billing account with your previous carrier. To ensure that...

How do I convert my LOA/bill to PDF?

In order to email your LOA to ViaTalk, it must be in PDF format. To convert your files to PDF,...

Can I transfer my toll free number to ViaTalk?

To initiate your request to transfer your toll free number please fill out our RespOrg Form and...

Do I receive ViaTalk service while my number transfers?

When you sign up for service and submit a number transfer request, we will provide you with a...

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